Big Changes
Tommy Schaefer  –  Jun 30, 2016

Hi Everyone!

The Callback One team is very excited to announce and release a number of cool new features to you today!

Web Redesign

The first of these new features, as you may have noticed, is a complete redesign of the Callback One website!

This redesign aims to streamline the experience of managing contacts with Callback One. Specifically, the new design provides:

  • The ability to search from anywhere
  • Clearer content that scales better on smaller devices
  • A flexible layout that enables the team to more easily add new features

Also, it's prettier !

Duplicates

A number of enhancements have been made to the duplicate flagging system that make dealing with duplicates much easier.

Here are a few of those enhancements:

  • Contacts marked as duplicates can now be edited inline
  • Contacts can be merged with no data loss
  • Merges have user defined directions (as opposed to the previous assumed direction)

And More

Some other features to note are:

  • Users can now be members of multiple companies
  • Search history is saved and you can revisit previous searches
  • User actions are now logged. The team is currently deciding what actions are relevant to track and display, but for now you can see recently created contacts on the Activity page .

We hope you enjoy all of the changes listed above and, as always, we look forward to your feedback!